Is the iPhone 3Gs Overheating Really a Problem

New Apple iPhone 3Gs owners have been complaining that the phones are over heating. Other owners say that the white backs are becoming discolored when the heat off the units are transferring the color from the cases. Apple says this isn't a problem. So is it a problem or not?
I am not going to comment on the color transfer. It is a pain but a little alcohol can clean it. What I am concerned with is the overheating issue. For Apple to say this isn't a problem or to down play the issue is way off base. Anyone who has had a laptop or PC over-heat knows what happens. If the iPhone continues to over heat eventually it will stop working. People are signing 2 year contracts on a smartphone that probably will burnout in 6 months. If Apple is smart they will admit there is a problem and fix it now before it costs them even more money.
If you have a new iPhone make sure you are syncing regularly. If the phone dies you will lose everything.
If you have an iPhone that is over heating, I want to here from you. Is this really an issue or is it hype?

Man Dies While Giving PowerPoint Presntation

Have you ever felt like this? You stand up in front of a group of strangers ready to give your presentation and the projector goes black or the laptop crashes. You don't know what to do. You tap the keys. You push the power button. Nothing! Oh God what do I do? The panic starts. You loosen you tie. The CEO starts tapping his fingers. The presentation is over and you never said a word. You lost the deal. Don't let this happen to you. Delivering a great Powerpoint presentation is about the presenter not the equipment. If you are prepared to discuss your topic then you don't need the PowerPoint. The only purpose PowerPoint should serve is to support your topic. Keep the slides simple and easy to read. Have handhouts ready for the end of the presentation to remind your audience what you discussed. These can also be used if your equipment fails.Write your presentation first; word for word and then rehearse your presentation. As you rehearse your presentation make changes and rehearse it again. Gather your coworkers, family, and friends and deliver the presentation to them. Once you feel you know the presentation like the back of your hand, then you can create your PowerPoint and handdouts.I am a firm believer in Guy Kawasaki's 10/20/30 Rule for PowerPoint. Guy says that you should have no more than 10 slides, a 20 minute presentation, and only use 30 point font. In other words even if you are given a full hour, plan your presentation for 20 minutes. This way if you have a equipment failures you have time to deal with them. It also give you time to have a longer question and answer period. You only use 10 slides in that time period because they are only supposed to support your subject not be your subject. Use 30 point font becasue you want the slides to support what you are saying. You do not want your audience reading ahead of you and so focused on the slides they miss key points you are trying to make. I would like to add one point to the 20 minute rule. As I said before, if you equipment fails, you should be ready to go on without it. So don't waste your audiences time trying to recover. Turn around; face the audience; smile; and begin your presentation.If you add these rules to your presentation you will not die from giving a PowerPoint presentation.

What Would Happen to AT&T If Verizon Gets the iPhone

And they were singing BYE BYE Miss American Pie....
That's right. I believe there would be a mass Exodus. We are currently running a poll on Linkedin, Facebook, and MySpace, as well as this blog and so far people would drop AT&T like a hot potato. What does this say about AT&T? In my fol ow up with some of the polled, I have found that the poor service area is the #1 reason. Second was customer service and third was lack of knowledge. So the only advantage AT&T has is its exclusivity and they are going to lose that soon. So what does this mean for AT&T?
AT&T needs to make some serious changes quickly. It is not like they can add more towers over night so let's focus on what they can do. First, deliver better customer service. Better CS means taking the time to listen and understand the customer problems and complaints and then trying to find a solution that will make THEM happy. This isn't about you and what you think they are doing wrong; this is about what they feel and how YOU are going to fix it. If you lose a few dollars to make an iPhone customer happy they will evangelize your service. Thanks to Guy Kawasaki that is what Apple customers do really well.
Second, to quote Crosby, Stills, and Nash, "Teach Your Children Well". The first wave of iPhone users were Apple customers and they know their stuff. If you don't, shut your mouth or ask them questions. There is no better feeling for an Apple addict them to have someone ask them questions about the latest Apple products. They probably know it better than you anyway. Provide great training to the sales staff and tech support people. Apple has a team just to do this so use them. Make sure that all the AT&T sales staff have an iPhone and carry it with them everywhere. Forbid them from carrying any other phone for 2 weeks. This way they get to know the device. They spend all day at work with them and all night with them. Offer them to the sales staff and 1/4 of the price so they buy them and give them to friends. HAVE THEM TATTOOED TO THEIR HANDS! Sorry about that I got carried away. The only way the sales staff and tech support are going to be able to sell and support the iPhones the way Apple customer want, need, and deserve, is if they are Apple customers themselves.
Finally, don't let it die. I don't remember the last time I saw AT&T run an iPhone ad. Apple has done a great job though. AT&T needs to get out there and talk about the iPhone and tell people how to get a new one. They need to find the customers that aren't happy and make them happy. They need to "Go to the mattresses". Every start up knows what happens when you rely on that elephant to keep your company going. When it dies so do you. HEY AT&T! Feed the elephant it looks sick!
Based on the feed back I have received so far, I am not sure any of this will help AT&T but at least it is a start. If you have ideas or comments, I would like to hear them.

Is Palm Getting in the Way of Palm

I have said this over and over again; Palm is hurting Palm. I don't think Ed Colligan and the executive team at Palm actually understand their own market. I recently read proof of this on the Business Insider http://www.businessinsider.com/2009/1/palm-pre-looks-good. It seems that when Ed was asked about pricing on the new Palm Pre he seems to feel they are better than all the rest. Hey Ed, that time has come and gone. You lost that 5 years ago. The market is tight now. If you want to succeed in the smartphone business you have to be able to adjust quickly and meet the demands of the people. Not what YOU think the people want. Apple proved this with the iPhone.
Apple is talking about lowering the price of the iPhone and Palm wants to raise the price of the Pre! What the heck? We are in a recession and Palm ranks as an "other" in hardware sales for Gartner. They don't even own enough market share to get listed. The Palm OS is at 1.2% market share DOWN 27%. Does this seem the time for inflated egos?
The Palm Pre is a great design and has some really cool features. It actually has the chance to rebuild Palm but Palm has to get a better grip on its own market. They need to learn who is buying smartphones. They have spent so much time listening to IT professionals they haven't heard their customers; the people who actually buy these things. Palm needs to look at Apple and Blackberry and learn from what they have done right. Find out why people buy those devices over their own.
Maybe Ed Colligan needs to remember the phone test that Palm used when they first started or maybe they need to start looking at compatibility. People want streaming video, music, TV, and oh yeah maybe calendar, contacts, and tasks. The Pre has this yes, but if you price it out of the market they will not buy it. And let's face it Palm doesn't exactly build excitement. A poll of our clients revealed that 1 of 8 knew about the Palm Pre; of those 98% thought that it was a Windows device. Way to get the word out Palm.
Once Palm figures all this out they have to get the sales people that are supposed to be selling their phones, to actually TRY to sell them but that is for the next post.

Kindle Top 10 for Your iPhone

1. Act Like a Lady, Think Like a Man by Steve Harvey
2. La Cabaña by Wm. Paul Young
3. The Shack by William P. Young
4. Breaking Dawn (The Twilight Saga Book 4) by Stephenie Meyer
5. Eclipse (The Twilight Saga, Book 3) by Stephenie Meyer
6. The Love Dare by Stephen Kendrick and Alex Kendrick
7. New Moon (The Twilight Saga, Book 2) by Stephenie Meyer
8. Twilight (The Twilight Saga, Book 1) by Stephenie Meyer
9. Outliers by Malcolm Gladwell
10. The Yankee Years by Tom Verducci and Joe Torre

What do you think the most important part of Public Speaking is?

Sometimes we need to remember that what we post on the internet can be read by our employers as well as our future employers.